AGREEMENT
This Access Plan Agreement (“Agreement”) is entered into by and between the Subscriber and EXPERT EFFECT, along with its team of Leadership Coaches and Body & Mind Resiliency Experts (collectively, the “Company”).
Services
Subscriber can book an unlimited number of 15 or 30-minute Micro Leadership Coaching Sessions via Zoom during a calendar month with a Leadership Coach of the Company who has availability during the requested time frame of the Subscriber.
In addition, Subscriber can book an unlimited number of 15 or 30-minute Sessions via Zoom during a calendar month with a Body or Mind Resiliency Expert of the Company who has availability during the requested time frame of the Subscriber.
Sessions are non-transferable.
Intended Outcomes – Micro Leadership Coaching Sessions
Our credentialed Leadership Coaches partner with leaders to deepen awareness of how they are perceived and to implement meaningful behavioral shifts that elevate overall leadership effectiveness.
Per the International Coaching Federation (ICF), coaching is defined as a partnership with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. Coaching is a client-driven process that’s distinct from other service professions, such as counseling, therapy mentoring, consulting and training.
Intended Outcomes – Micro Mind Resiliency Sessions
Our team of high-caliber Mind Resiliency Experts support individuals with strengthening the resilience of their mind to stress, enabling sustained high performance.
Intended Outcomes – Micro Body Resiliency Sessions
Our team of high-caliber Body Resiliency Experts support individuals with strengthening the resilience of their body to stress, enabling sustained high performance.
Subscription Fee
Subscriber agrees to pay Company a monthly subscription fee for the services described in this Agreement, which will be charged in full at the beginning of each monthly subscription period to the credit card provided by Subscriber and kept on file by the Company.
If Subscriber is not satisfied with the support received, the Subscriber should notify the Company’s Biz Ops Team by emailing info@ExpertEffect.com so their concerns can be addressed.
If Subscriber continues to be unsatisfied after the above step, Subscriber may request to cancel the subscription by providing written notice to the Company.
Upon cancellation, the subscription will cancel at the end of the current monthly billing cycle.
Subscriber agrees to maintain a valid credit card on file at all times. If a payment is declined or otherwise unsuccessful, Company may reattempt the charge and may suspend services until payment is successfully processed.
All fees paid under this Agreement are for access to the Company’s services, time, and availability, and are non-refundable once services have commenced. The Subscriber acknowledges that payment is not contingent upon the achievement of any specific outcome or result.
Confidentiality
The Coach/Expert promises the Subscriber that all information shared with Coach/Expert will be kept confidential unless, in the opinion of the Coach/Expert, the Subscriber is believed to be an imminent danger to themselves or an imminent danger to another individual. In addition, if the subscription is paid for by the employer of the Subscriber, and the Subscriber divulges information regarding a serious workplace issue such as harassment, labor law violations, safety, or theft, the Coach/Expert and Subscriber will strategize on how this information should be shared with the employer, and the Coach/Expert will need to utilize their own judgment on whether or not this information will be shared with the employer if the Subscriber is unwilling to do so.
Liability
While the Company is committed to delivering high-quality support, the Company does not guarantee any specific results, outcomes, or achievements. The Subscriber understands that all decisions, actions, and results arising from the services are solely the responsibility of the Subscriber.
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to this Agreement or the services provided, including, without limitation, any impact on the Subscriber’s career, business, or personal outcomes.
While the Company takes care in selecting its Leadership Coaches and Performance Experts, such individuals operate independently, and the Company shall not be responsible for their acts, omissions, or performance.